Privacy Policy
At Platinum Rides, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Privacy Policy – Platinum Rides Limo Service
Effective Date:01-01-2025
Platinum Rides values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our limo services, website, and booking system.
1. Information We Collect
When you use Platinum Rides’ limo services, request a quote, or make a booking, we may collect the following information:
✅ Personal Information – Name, email address, phone number, billing address, and payment details.
✅ Booking Details – Date, time, pickup/drop-off locations, and vehicle preference.
✅ Device & Usage Information – IP address, browser type, and pages visited on our website.
✅ Communication Records – Emails, phone calls, or messages related to customer service and inquiries.
2. How We Use Your Information
We use the information collected to:
✔️ Process bookings and provide limo services
✔️ Respond to inquiries and customer support requests
✔️ Send confirmations, invoices, and service updates
✔️ Improve our website, services, and customer experience
✔️ Send promotions and special offers (only with your consent)
✔️ Ensure security and prevent fraud
3. How We Protect Your Information
Your privacy is our priority. We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure, including:
🔒 SSL encryption to protect online transactions
🔒 Restricted access to personal data for authorized personnel only
🔒 Secure payment processing through trusted third-party providers
4. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share it with:
✅ Trusted service providers (e.g., payment processors, booking systems) to complete transactions
✅ Law enforcement or legal authorities when required by law
✅ Business partners (only with your consent) for special promotions or events
5. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. These help us:
✔️ Analyze website traffic & improve user experience
✔️ Remember your preferences for future visits
✔️ Offer personalized promotions (only with consent)
You can disable cookies in your browser settings, but some website features may not function properly.
6. Your Privacy Rights
You have the right to:
🔹 Access & update your personal information
🔹 Opt out of marketing emails & promotional offers
🔹 Request data deletion (subject to legal requirements)
🔹 Restrict certain data processing activities
To exercise your rights, contact us at info@platinumrides.ca.
7. Third-Party Links & Services
Our website may contain links to third-party websites. Platinum Rides is not responsible for their privacy policies, so we encourage you to review them before sharing your personal data.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services means you accept the revised policy.
Any questions regarding this Policy and our privacy practices should be sent by email at info@platinumrides.ca. Alternatively, you can Call us at +1 (888) 921-1116.
